The dri-fit nylon of the hat is cool and water-resistant to keep you covered in style. The baby blue bill and maroon rope give it that old school look we love so much.
- Flip-Up Stay Pinch
- Nylon Dri-Fit
- Shapable Bill
- Cotton Sweat Band
- OSFM Adjustable Snapback
SHIPPING & HANDLING
Since all products are shipped from our warehouse in Brownsboro, TX please allow 5-7 business days for orders to be delivered.
DOMESTIC ORDERS
PROCESSING AND HANDLING TIME PROJECTION:
Since all products are stitched at our warehouse in Brownsboro, TX please allow 5-7 business days for orders to be fulfilled. For shipping time please see below.
WHAT IS HANDLING TIME?
The handling time is the numbers of business days we take to ship the item after receiving your cleared payment.
HOW DO WE SHIP We ship USPS Ground for domestic orders. You will be provided shipping confirmation via email when your shipping label is created. This confirmation will contain your tracking number.
WHAT EXACTLY IS USPS GROUND?
USPS delivery generally takes 3-5 business days once picked up.
WHISKEY BENT HAT CO.
LIVE THE BRAND
F.A.Q.
SHIPPING & HANDLING
Since all products are shipped from our warehouse in Brownsboro, TX please allow 5-7 business days for order to be delivered.
RETURNS & EXCHANGES
Eligibility:
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Outerwear: Exchanges and refunds are accepted within 30 days of purchase.
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Hats & Shirts: Exchanges are accepted within 30 days of purchase, but refunds are not offered.
To be eligible, items must be returned in original condition for resale, accompanied by the original or similar packaging and the packing slip.
Conditions:
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Hats: Hats showing clear signs of wear—such as dirty sweatbands (forehead region)—will be sent back to the customer. We cannot issue refunds or accept exchanges for worn items.
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Outerwear & Shirts: Items that exhibit signs of wear, such as stains, body odor, holes, or detergent smells, are ineligible for returns or exchanges and will also be sent back.
How to Start a Return or Exchange with our Self-Service Portal:
We’ve streamlined our returns process to make it quick and easy! All returns and exchanges must now be initiated through our self-service platform.
- Visit our Self-Service Portal
- Enter your order number and email address to begin.
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Follow the instructions to select items for return or exchange, and download your pre-paid UPS shipping label.
- Note: Return shipping is covered by our store, so there’s no cost to you for the return label.
Frequently Asked Questions:
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Do I need to pay for return shipping?
- No, return shipping is covered by our store. A pre-paid UPS shipping label will be provided through the portal when you start your return.
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How do I ship my return?
- Use the pre-paid UPS shipping label provided through the Self-Service Returns Portal. Securely pack your items in their original or similar packaging, attach the label, and drop off the package at any UPS location.
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How long does it take to process my return or exchange?
- Please allow up to 10 business days from the time your item is received for processing. If your requested exchange item is out of stock, we’ll contact you via email or phone to discuss alternative options.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and cannot promise we will be4 able to make updates after an order has been placed. If a mistake has been made with your please contact our Customer Service team email service@whiskeybenthatco.com
We will do everything in our power to get your updated before it's shipped out.
Do you ship international?
Yes! We ship all over the world! Shipping rates will vary based on location.
DO YOU ACTUALLY HAVE A RANCH?
Yes we do. We have over 800 head of cattle that we care for in Brownsboro, TX and Leagueville, TX. For more information and to see us in action check out the Whiskey Ranch page.